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FAQ

Parent Workshops

Are the Parent Workshops right for my family?

The workshops are appropriate for parents of children aged 5 to 11 years who want to help their child build skills in managing childhood challenges. Our workshops spotlight the skills of impulse and attention control, friendship, self-calming and coping with worry.

My child doesn’t really have significant needs. We just need help with a few issues. Will I benefit from the workshops?

Yes. There are currently four workshops, each targeting a specific childhood challenge. Parents may choose to attend one or more workshops. In a comfortable small group setting parents will learn how to build their child’s skills for life and learning during everyday routines and activities. The aim of the workshops is to provide parents with a sense of increased skill, effectiveness, and confidence in their management of the typical challenges of childhood.

Can I bring my child to the workshops?

No. Unfortunately, we do not have the facilities to care for children during the workshops. The workshops are intended for parents only. To ensure participants benefit optimally from the workshops, parents who bring children will not be allowed to attend and will be issued a credit note, minus a $50 administration fee.

How long do the workshops typically go for? Do you provide food?

The workshops run for 3-4 hours inclusive of a short break. Tea, coffee and refreshments will be provided. 

I am interested in attending your workshops but do not live in Brisbane. Are your workshops available elsewhere?

Currently our workshops are run monthly in Ashgrove, Brisbane. We intend to live-stream workshops to other cities and regional areas from May, 2015.

What do I need to bring? Will materials be provided?

Just bring a willingness to participate. Pens, writing material, and workshop notes will be provided on the day. Each parent will be facilitated in generating take home action plans to support the use of their child’s skills in everyday routines and activities. At each workshop, parents will be provided with the relevant Ant Patrol® story.

Can I claim a rebate from Medicare or my health fund?

Workshops are not covered as a Medicare rebated item. Participants are asked to contact their private health fund provider to enquire about possible rebates for this professional service. The psychology item code is P400. The speech pathology item code is S390.

Can I use my HCWA Early Intervention funding for the workshop?

Yes, families may use their HCWA Early Intervention funding to attend the workshop. The workshops are for no more than 8 families to allow participants to benefit from the specialised expertise of the presenters. Parents will receive guidance in personalising action plans that support skill building in the everyday home environment. Families interested in using the HCWA Early Intervention Funding will need to discuss this with their Early Intervention Service Provider prior to enrolling in the workshops.

I am a teacher/health professional/paediatrician. What is the referral process?

We welcome referral letters but these are not required as we request key referral information in our enrolment process. Parents are required to enrol in the workshops online, via email or phone call.  MASTER is committed to supporting collaboration between parents, schools and health professionals in fostering a child’s skills for life and learning. Parents will be provided with a short report outlining the goals and skills targeted in each workshop which can be shared with referring health professionals and schools. Parents are also provided with extra information for schools to support the carryover of skills into the school context.

Do you run Parent Workshops in schools?

Yes, if schools are interested we run school-based parent workshops for parent bodies. Please contact us for information on participant numbers and cost.

Can I audio or video-record the workshops?

No. These workshops have been developed through extensive research and training by the MASTER Institute, therefore, we cannot allow them to be recorded for external distribution.

 

What is the cancellation policy?

Participants may cancel by contacting us.

For cancellations of more than seven days notice, there is a full refund, minus a $50 administration fee.

For cancellations notified less than seven days prior to the workshop, there will be no refund but a credit note will be issued with MASTER Institute for future events, minus a $50 administration fee.

No refund is given for nonattendance without notice.

MASTER Program

Are you taking referrals for the MASTER Intervention Program?

We are not currently taking referrals for this program. Deberea and Aisling are engaged in research in the area of social and emotional functioning. They will be seeking suitable candidates to participate in research that involves the MASTER Intervention Program by late 2015.

Families interested in supporting their children’s social and emotional learning may consider the Parent Workshops.

Are you currently providing training to schools in the MASTER School Program?

No not currently. The MASTER School Program is under development. Schools may be interested in the Ant Patrol® resources that correlate with one of the seven General Capabilities in the Australian Curriculum – Personal and Social Capability.

I am a professional. Can I receive training in the MASTER Intervention Program?

The program is currently being manualised for training purposes. We will keep you informed of our progress. Check posts in MASTER News for updates.

Many Minds

Who writes the Many Minds posts?

Professionals who specialise in childhood development write informative articles and provide practical tips. Teachers kindly contribute educational insights whilst parents offer personal stories.

Can I trust this information?

We do our best to ensure the information we post is accurate and current. Informative articles and practical tips are evidence informed and written by skilled professionals. Articles by other contributors may be based on valuable personal insights and experiences that align with evidence-informed information.

How can I use this information?

This blog aims to provide information, insights and supports in promoting children’s social and emotional learning. Although we share professional knowledge, this should not be used as a substitute for professional intervention if a child presents with significant needs.

I want to write for Many Minds. What do I do?

If you would like to contribute to the conversation on children’s social and emotional learning we welcome insights, encouraging feedback and personal stories. We’d love to hear from you so please contact us.

If I send Many Minds a story will it be published?

With our readers’ interest at heart, we review what is published on Many Minds. We will make minor changes to your work if clarity is needed. We also have the right to withhold publishing an article if we feel it does not align with the goals of Many Minds.

Resources

What age group are The Ant Patrol® resources suitable for?

The resources are designed for children aged 5 to 11 years. We have received feedback from parents that younger children may engage with the resources because of the colourful and captivating ant characters and illustrations. When reading The Ant Patrol® Children’s Stories, adult readers may paraphrase the language for younger children to support the learning of skills.

Are The Ant Patrol® resources suitable for all children or just children with identified needs?

The Ant Patrol® resources are appropriate for use with all children aged 5 – 11 years. The resources may be used to promote desired learning and social behaviours of children within this age range or complement supports for children with identified learning and social needs.

My child is receiving therapy support. Will these resources be suitable for him/her?

The Ant Patrol® resources are based on over 20 years of collective dedicated professional experience. Teachers and allied health professionals are likely to find The Ant Patrol® resources a useful adjunct to their professional work.

Orders & Shipping

How long will it take for my purchased item to arrive?

We ship orders on Tuesdays and Fridays.

For orders within Australia, please allow 2-5 working days for your order to arrive.

For international orders, please allow 14-30 days for your order to arrive.

Once your order has been shipped you will be issued with a receipt and postal tracking number.

 

What courier do you use?

For domestic orders we use Australia Post.

For international orders we choose couriers depending on speed of delivery.

Do you offer refunds?

If the item arrives damaged we will offer a full refund on return of the item.

I am a retailer. Can I stock your resources?

Yes certainly. Please contact us.

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